Shipping & Returns


How much does delivery cost?

Flat rate shipping is $10 across Canada and US, and we offer FREE shipping on all orders over $100 CAD across North America (excluding certain bulky and heavy products). 

Is local pick up available?

Yes. Local pick up is available from our store located in the SJ Marketplace at 1701 Sparrow Drive, Nisku, Alberta. 

Can I return or exchange my items?

Items can be returned within 15 days of receipt.* If you wish to return an item you will be given a refund or store credit for the same value once the item has been received. Shipping costs will be your responsibility. Please ensure to use a trackable shipping method, as your account can not be credited until the returned item is received. *Items that cannot be refunded include: All clearance and sale items, NITC gift cards, and personalized or custom items. All items being returned must be dispatched/shipped within 10 days of the return being approved, and must be in original condition and packaging and not affected by being used in an abnormal way, or reduced in value by delay on your part.

Read our full Shipping & Return Policies.