Shipping & Returns

How much does delivery cost?

Flat rate shipping is $9 across Canada, US shipping is calculated at checkout,  and we offer FREE shipping on all orders over $150 across North America (excluding certain bulky and heavy products).

How long does delivery take?

Unless otherwise specified in the item listing, products will normally ship within 1-2 business days of receipt of your order, and typically arrive in 7 days. If the item is a pre-order, or being made to order, turnaround and delivery can be up to 4-6 weeks. 

Is local pick up available?

When local pick up is available in will be an option available under shipping during check out. Once we receive your order, we will email you to coordinate a pick up.

Can I return or exchange my items?

Items can be returned within 15 days of receipt.* If you wish to return an item you will be given a refund or store credit for the same value once the item has been received by the appropriate brand**. Shipping costs will be your responsibility, and please ensure to use a trackable shipping method, as your account can not be credited until the returned item is received. *Items that cannot be refunded for change of mind include: All clearance and sale items, NITC gift cards, and personalized or custom items. All items being returned must be dispatched/shipped within 10 days of the return being approved, and must be in original condition and packaging and not affected by being used in an abnormal way, or reduced in value by delay on your part.

** Excludes anewall products, which may only be returned in the case of a damaged or defective print: anewall does not offer returns for any reason other than a damaged or defective print. All purchases are made to order and your order is made just for you. For a return, we require a picture of the entire mural laid out on the ground and zoomed images of any defects. Due to varying installation methods, any partially installed murals will not be refunded. For this reason, we urge you to lay our your product on the floor as soon as it arrives and inspect it before installation. We do not accept returns or exchanges for any reason 30 days after delivery.

Read our full Shipping & Return Policies.